Shipping policy
Shipping Policy
Thank you for shopping with us! We source our products from trusted international suppliers and deliver them exclusively to customers across New Zealand — with free shipping on every order.
Order Processing
- Orders are processed within 1–3 business days.
- You’ll receive a confirmation email once your order has been dispatched, including tracking details.
Shipping Times
- Standard Delivery (NZ-wide): 10-14 business days
- Rural Delivery: May take an additional 1–2 business days
Note: Delivery times may vary due to customs clearance, courier delays, or other unforeseen circumstances.
Shipping Costs
Shipping is 100% free on all orders, anywhere in New Zealand. No minimum spend required.
Customs and Import Duties
All customs fees, taxes, and import duties are covered by us. You won’t be charged anything extra upon delivery.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can track your parcel through our courier partner’s website.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at info@contemporarytapware.co.nz within 7 days of delivery. We’ll investigate and arrange a replacement or refund where appropriate.
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at info@contemporarytapware.co.nz.